1. Q: What should I do if the product cannot be charged normally?
A: Use another USB (Tpye-C)cable and try again.
2. Q: My dispenser doesn't work anymore/It has the working sound but nothing comes out.
A: To settle this issue, you need to prepare a injector or anything else with the same function.
(1)Make sure the battery is not dead, if not, means your machine is clogged;
(2)Open the dispenser, remove the small cap on the top of the suction pipe;
(3)Flush the foam out of the spray head by using a injector(Fill with water) inject water through the suction pipe of the machine;
(4)Try if the dispenser works properly when water and foam comes out of the spray head;
(5)If your dispenser still not works after injection, please contact us.
3. Q: What should I do when the product is automatically dispense?
A: Change the position of the product and test again, and avoid strong light exposure (strong light exposure will affect the sensitive of the sensor)
4.Q: What should I do if the product dispense scarce foam?
A: Mix water with liquid to the ratio of 3:1(The specific proportion needs to be slightly adjusted according to the viscosity of different liquids) through the measuring cup included in the product;
5. Avoid cleaning the product when the power is on, avoid immersing the product in water or flushing the product directly with water.
6.We provide 30 days replacement, and 1-year warranty. If there is still something about this product that caused confusion, please contact us at anytime, we will reply you within 24 hours.